Fiabee's privacy policy

In compliance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter referred to as "LOPD"), Fiabee (in this case Tuso Technologies SL, owner of the brand “Fiabee”) hereby informs the User that by completing the Registration Form, the User's personal data will be incorporated and processed in the files owned by Fiabee for the purposes of providing and offering its services and to carry out the corresponding procedures (management of reservations and of the products and services purchased), sending information and advertising on offers, promotions and any recommendations from Fiabee, as well as for surveys, statistics and market trend analyses. In order to personalise these services and adapt them to the User's needs and interests, thereby allowing Fiabee to send the User the best offers on the market, Users are asked to update this information regularly by notifying us of any change that occurs in the data provided.

In compliance with the provisions of Article 11/1999 of the LPD, and considering the nature of the service accessed through the Fiabee Website both nationally and internationally, the User agrees to allow his or her information to be given to any of the companies in the Fiabee Group for the purposes of providing and offering their services and to carry out the corresponding procedures (management of data and metadata), sending information and advertising on offers, promotions and any recommendations from Fiabee, as well as for surveys, statistics and market trend analysis.

For the purposes of the provisions of Article 34.e) of the LOPD, the User agrees to allow Fiabee to transfer his or her personal data to recipients, in accordance with the aforementioned terms and conditions, in any country in the world, even those which do not offer the same level of protection as the LOPD.

In any event, Fiabee guarantees the confidential processing of the User's personal data as well as the server on which it is stored. Said data shall be subject to the safety measures required to avoid unauthorised access by third parties.

When the User purchases the service through the Fiabee Website, he or she must specify his or her name and email address. Credit or debit card number, its expiry date and telephone number must be provided to external payment system PayPal.

In any case, Fiabee shall not provide the User's personal data to any third party outside its organisation.

Operations for consulting the User's account data and for requesting products and/or services through the Fiabee Website are done using a secure server. The software of this server encrypts the information the user enters before transmitting it. Furthermore, Fiabee has strict security procedures regarding the storage and disclosure of data in order to avoid any unauthorised access, in accordance with the provisions of Article 9 of Spanish Organic Law 15/1999 of 13 December on Protection of Personal Data (LOPD). As a result, Fiabee may occasionally request that you enter your password before giving you any information about yourself.

Certain visitors to Fiabee’s websites choose to interact with Fiabee in ways that require Fiabee to gather personally-identifying information. The amount and type of information that Fiabee gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account to provide a name, surname and email address. Those who engage in transactions with Fiabee – by purchasing a Premium account, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Fiabee collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Fiabee. Fiabee does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Fiabee may collect statistics about the behavior of visitors to its websites. For instance, Fiabee may monitor the most popular pages of its website. Fiabee may display this aggregated information publicly or provide it to others. However, Fiabee does not disclose personally-identifying information other than as described below.

The Fiabee Website accepts the use of cookies. A cookie is a fragment of information that the browser stores in the computer's hard drive. Every time you visit the Fiabee Website, our server will recognise the cookie and give us information about your last visit. The majority of browsers automatically accept the use of cookies, but it is often possible to modify the configuration of the browser to stop this. Even if you decide not to receive cookies, you can still use the majority of the services on our Website, including the purchase of products or services. If at any time you wish to make any comments or complaints on how we use your personal data, please write to us at the following email address: privacy@fiabee.com.

Furthermore, Fiabee informs the User of their right to access, correct, cancel and challenge his or her personal data. Tuso Technologies SL (Fiabee), with its head office in Barcelona at c/ Marie Curie 8, 0842 Barcelona and and Tax ID Code No B-64956428 shall remain wholly responsible for the file itself. For the User's comfort, he or she can also exercise said rights by email by writing to privacy@fiabee.com.

Although most changes are likely to be minor, Fiabee may change its Privacy Policy from time to time, and in Fiabee’s sole discretion. Fiabee encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.