The Backup Process FAQs

Why does my first backup take a long time?

Your first backup requires copying all of your selected files and folders to the Fiabee servers. If you have a lot of data to backup, this first stage will take longer.
In addition, we ensure that your computer prioritises other Internet applications, such as your email. That way the backup process doesn’t effect your computer speed and you can carry on browsing Facebook, checking out Youtube or even working, all while the backup processes in the background. This means with the large amount of backup data, the first backup will be slower.

Will subsequent backups be quicker?

Yes. Subsequent backups automatically copy just the changes to the existing data, so they should be much quicker, normally just a few minutes or even seconds. If you add new large data to the backup then this will slow it down.